Springboard’s Privacy Statement

Springboard is committed to keeping the personal information given to us safe and confidential.

This means that we will ensure that all personal information is properly collected, used only for the purposes for which it is collected, stored securely and disposed of in a safe and timely manner when no longer required.

What information do we collect?

Springboard only collects personal information from you when you voluntarily provide it to us – for example, in contacting us through the website, registering for updates, signing up for an event or making a donation. Personal Information may include your contact information (such as your name, address, postal code, telephone numbers and/or e-mail address). You may, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may only be used in one of the following ways:

  • To personalize your experience

(your information helps us to better respond to your individual needs)

  • To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service

(your information helps us to more effectively respond to customer service requests and support needs)

How do we protect your information?

Springboard secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) and then encrypted in our payment gateway, which uses the latest encryption technology, ensuring that credit card payments are 100% secure before, during, and after each and every transaction.

It operates under security best practices and undergoes ongoing routine assessments to ensure the highest quality compliance standards are met to protect client data.

Do we use cookies?

The Springboard website uses “cookies” to help you personalize your online experience. A “cookie” is a text file that is placed on your hard disk by a web page server. “Cookies” cannot be used to run programs or deliver viruses to your computer. “Cookies” are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of “cookies” is to provide a convenience feature to save you time. The purpose of a “cookie” is to tell the web server that you have returned to a specific page.

You have the ability to accept or decline “cookies.” Most web browsers automatically accept “cookies”, but you can usually modify your browser setting to decline “cookies” if you prefer.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on April 11, 2014.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


2 Carlton St. Suite 800

Toronto, Ontario M5B 1J3


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