COVID-19 Response and Safety Measures

Who is Springboard

Our Mission

Springboard builds stronger communities by helping at risk and vulnerable youth and adults through critical transitions in their lives with a focus on community justice, employment and developmental disability services.

Our Approach

People are at the centre of everything we do.

That’s why we approach every client with attention to our core values of inclusivity, collaboration, innovation, care, and integrity.



We value and respect diverse cultures, ethnicities, gender and sexual identities, circumstances, perspectives and abilities in our relationships with all individuals.


We believe working collaboratively with staff, the people we support and our communities is vital to advancing our mission.


We are highly responsive to the individual needs of the people we support, and we embrace change, ideas and approaches that will enable success.


We are passionate about our work and the impact our work has on the people we support.


We hold ourselves accountable to all our stakeholders for delivering on results that matter in a way that is rigorous, honest, ethical and transparent.

Our Impact

Who we serve:

We serve a diverse group of individuals, ranging from participants with developmental disabilities, individuals referred by the courts for diversion services to NEET youth and adults (Not in Education, Employment, or Training).

Our Goals:

Springboard supports the people we serve with their goals to develop skills and knowledge and connect them with needed community resources and supports.  This helps them feel more empowered to reach their personal goals.

Our History:

For over 45 years, Springboard has been a meeting place for passionate professionals and people looking for guidance or support as they achieve their full potential.

The results

our collective impact


Individuals reached through our various programs and platforms.


Provided to victims in restitution

$1.245 million

value of work completed by our clients through community work hours.


Clients found employment, education and training opportunities.


Individual programs


Hours of skill development programming delivered


Lidia Monaco

Chief Executive Officer

Anna Peters

Director, Finance, IT and Facilities

marissa d'mello

Director, People & Culture

Carolyn bierma

Director, Programs

Board of Directors – Profiles

Deborah Newman


Deputy Minister, Ontario Public Service (Retired)
Chair, Correctional Services Canada Departmental Audit Committee


Chairperson of the Board
Chairperson of the Executive Committee
Chairperson of the Executive Compensation Committee
Member, Governance Committee

Ms. Deborah Newman held the position of Deputy Minister in the Ontario Public Service for 10 years, serving as Deputy Minister for the following Ministries: Training, Colleges and Universities, Community Safety and Correctional Services. Ms. Newman also served on the expert panel mandated to provide recommendations to the Ministry of Children and Youth Services to strengthen residential services for children and youth. She was a Distinguished Visiting Professor at Ryerson University, in both the Department of Criminology and Master of Arts in Public Policy and Administration Program.

Ms. Newman holds a Bachelor’s degree in Psychology and a Master’s degree in Criminology from the University of Ottawa and is a graduate of both the Queen’s University Public Executive Program and the Directors Education Program at the Rotman School of Management, where she received her Institute of Corporate Directors (ICD.D) designation.

Elgin Farewell


President & CEO of Teranet.


Past Chairperson of the Board

Chairperson of the Nominating Committee

Member, Governance Committee

Elgin joined Teranet in 1997, and has held a number of leadership roles with the company. Before he became CEO in 2013, Elgin was Vice-President, Electronic Search and Registration. In this role, he helped strengthen Teranet’s relationship with the government through a collaborative approach that ensures the integrity and privacy of records managed by Teranet.

Elgin was the Land Registrar in the Peel and Hamilton-Wentworth regions and also held a number of operational and client-facing roles at the Ministry of Agriculture, Food and Rural Affairs.

Before joining the Government of Ontario, Elgin was Director of the Alternatives for Youth Program and managed an open custody facility for young offenders.

A graduate of McMaster University, Elgin holds two Bachelor of Arts degrees. He is also a Bregman Scholar at the Rotman School of Business, University of Toronto, where he graduated with a Masters in Business Administration in 2005.

Wendy Leaver


Detective & Co Founder Special Victims Unit, Toronto Police Service (retired).


Member: Housing Development Committee and Nominating Committee

Ms. Leaver joined the Toronto Police Service in 1975 and a Detective with the Sex Crime Unit since 1991. She is broadly recognized as an expert in advancing evidence informed services and programs for victims of sexual assault of women and children including the development of courses and training in these highly specialized areas.

Ms. Leaver’s work and leadership with the Women’s Initiatives Committee of the Rotary Club of Toronto helped support Covenant House’s startup of a transitional home for girls and young women wanting to exit the sex trade.

Ms. Leaver has a Bachelor’s of Arts Degree from Marianoplis College and a Certificate in Social Work from Ryerson University.

Jeff King


Partner, KPMG LLP – GTA Accounting Advisory Services.


Treasurer and Chairperson of Finance Committee
Member, Audit Committee

Mr. Jeff King is a partner in Accounting Advisory Services at KPMG where he provides technical accounting advice to companies implementing new standards or dealing with complicated transactions.

Mr. King holds a Bachelor’s degree of Mathematics in Honours Chartered Accountancy (Co-operative Program with Distinction) and a Master’s Degree in Accounting from the University of Waterloo. He is also a member of the Institute of Chartered Accountants of Ontario.

Lan Nguyen
Lan Nguyen


Founder/CEO of CIOs Beyond Borders Group; Deputy Chief Information Officer, City of Toronto (retired)


Member: Programs Committee

Lan Nguyen is the founder/CEO of CIOs Beyond Borders Group located in Toronto, , a non-profit organization dedicated to IT leadership development and advisory services with a goal to provide training, coaching, tools and resources to IT and business leaders. These leaders are seeking to gain further leadership advancement and strategic perspective, facing uncertainty in their circumstances, while driving innovation and transformation within their organization.
In her former role of the Deputy Chief Information Officer with the City of Toronto, Lan was responsible for a diversified enterprise digital transformation portfolio to support the city’s service modernization agenda.
Previously, she was Vice President of Innovation & Partnership/CIO at Centennial College and spent a significant 25 years with Ontario government in various IT executive positions. She founded the Vietnamese Canadian Business Council to promote a local network for supporting business development. .
Lan has a keen interest to promote women achieving leadership roles in technology and launched the Women in Technology Network, the mentorship program at the City of Toronto and at the CIO Association of Canada.

She holds a Bachelor of Commerce from McGill University, a Global Executive MBA from the Rotman School of Management, University of Toronto and an Executive Public Administration from Queen’s University. She is also the lead instructor of the new Strategic Leadership in the Digital Enterprise program at the School of Continuing Studies at the University of Toronto.

Agostino Russo


Chief Legal Officer and Corporate Secretary of Teranet Inc.


Chairperson of Governance Committee, Chairperson of Housing Development Committee, Chairperson of Fund Development Committee

Agostino is a Senior Executive providing strategic legal & business counsel. He is the Chief Legal Office & Corporate Secretary – Teranet INC since 2011.

He has a diverse 25 year employment history with progressive senior positions including Associate Lawyer, Torys LLP, legal counsel to the Greater Toronto Airports Authority, and Vice President & Legal Counsel, BCE INC.

He was called to the Bar of the Province of Ontario, 1991 and holds his Juris Doctor (J.D.) Faculty of Law, from the University of Toronto.

Susan Steer


Associate Director Human Resources/Labour Relations at Capgemini


Vice Chairperson of the Board
Chairperson of People & Culture Committee
Chairperson of Programs Committee

Ms. Susan Steer has many years of experience in various Operational and HR leadership roles. She has worked in the private sector as well as a large public/private partnerships in the Information Technology, Healthcare and Utility sectors. In her current role, Susan is a Senior Human Resources/Labour Relations Leader at Capgemini, an organization spanning several continents. Ms. Steer is a member in good standing with the Human Resources Professionals Association (HRPA) and is currently pursuing her Leadership Certificate in Workplace Mental Health, Queen’s University.

Ms. Steer has received a Business Diploma with Honours from Humber College, Certificate, Labour Relations, Queens University and a Certificate in Labour Law from York University.

Cheryl Tjok-A-Tam
Cheryl Tjok-A-Tam


Vice President, Strategic Initiatives & Change Management, CFO Group, Royal Bank of Canada


Member: Governance Committee and Nominating Committee

Cheryl Tjok-A-Tam, MBA, is an accomplished business professional with many years of experience at organizations including AT&T Canada, IBM Global Services and RBC with sector experience in Technology, Consulting, Telecom and Finance. She has championed large, complex, multi-year operational initiatives demonstrating a natural aptitude for innovation and strategic transformation while exercising a balance of speed to market and the best interest of clients. In her current role, she supports the Chief Financial Office (CFO) business leaders to achieve their financial and strategic objectives.  This is done through leveraging program management best practices for the execution of the portfolio of global CFO strategic change initiatives.

Cheryl is widely recognized as a change agent through fostering meaningful dialogue of diversity, inclusion, equity and belonging for all.  She is the bank executive co-chair of a grass-roots, employee led initiative endeavoring to support the career progression of Black professionals and mentorship of youth.

Sudha Dwivedi
Sudha Dwivedi


Chief Human Resources Officer, Teranet Inc.


Member: People and Culture Committee

A culture carrier, Sudha Dwivedi is responsible for leading Teranet’s global HR team. She is a passionate champion of inclusion and diversity, ensuring Teranet is a progressive workplace where everyone has a seat at the table and that all voices are heard. Sudha specializes in creating large-scale employee engagement and development programs that bring Teranet’s culture of continuous learning to life throughout the employee’s tenure with the company. Sudha implements talent management strategies that drive the achievement of Teranet’s business goals.

Before joining Teranet, Sudha was Director of Human Resources at a Fortune 500 leading medical technology company. She was a member of the Canadian Leadership Team, providing strategic counsel to all levels of the organization on pertinent areas including employee relations, succession planning, talent acquisition, learning and development and overall organizational effectiveness.

Kevin Jeewan

Sudha Dwivedi


Managing Partner, Vaco Lannick


Member: Finance and Audit Committee and Fund Development Committee

As Managing Partner, Kevin Jeewan leads Lannick’s Client Services teams to build solid relationships with clients across the Greater Toronto Area. Before joining Lannick, Kevin held several roles with Dyson Canada – from Controller to Director of National Accounts – where he played an integral role in the company’s rapid growth and success. He also held positions with two of the Big Four accounting firms, an international recruitment firm and a large media and entertainment company.

Other Leadership


The Honourable Justice David P. Cole
The Honourable Consiglio Di Nino
Bonnie Foster
Don Harrison
Dr. Frederic L.R. Jackman
The Honourable Peter G. Jarvis
Aris Kaplanis
M. George Lewis
The Honourable R. Roy McMurtry
Toronto Blue Jays

Advisory Members

Susan Addario
David Arbuckle
Jeff Arubs
Wayne Barrett
Sandy Bozzo
Arthur Daniels
Kim Derry
Michael Eagan
The Honourable Dan S. Ferguson
Harold Fisher
Melanie Goldhar
Fran Grant
Clara Greco
Blain Hicks
Brad Lambert
Sandra G. Leonard
Paul Manna
Cindy Nowina
Rick Reid
Dawna Speers
John Stall
Jane Wilcox
Scot Wortley
Morris Zbar

Committee Members

Adam Fattah
Bonnie Foster
Clara Greco
David Cole
Erica Proctor
Fran Grant
Harold Fisher
Richard White
Roger Leslie
Sara Maenhaut
Susan Howson
Taara Manian
Wayne Barret

Leadership Staff supporting Committees:
Lidia Monaco (effective Jan 16, 2023) – Ex-Officio to all Board Committees
Anna Peters
Marissa D’Mello
Carolyn Bierma